Enjoy free cancellation on most hotels. The maximum age for children in this hotel/destination is {{booking.search.setMaxAgeDestination()}} years. On one occasion there was a que for the lifts so I decided to take the stairs.. all the floors are identical except for the 5th floor which had modern carpets in the hall ways and different signage!? Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. I thought this very strange? We’re sorry, we do not recognize the hotel or destination you mentioned. All InclusiveMeals, national and international drinks, cocktails and snacks as per the All Inclusive programme menu. Please check you have entered your email address correctly before continuing. Es liegt nur 10 Minuten zu Fuß vom Strand San Telmo und nur wenige Gehminuten vom Stadtzentrum entfernt. The hotel has been recently refurbished and is surrounded by a splendid subtropical garden with a large variety of regional plants.It is situated 10 minutes from the city centre and from the Martiánez swimming pool and artifitial lake complex, creation of the lanzaroteño artist César Manrique.The capital Santa Cruz is 35 km away and the airports Reina Sofía (south) and Los Rodeos (north) are 96 km and 25 km away respectively. Wifi is terrible from anywhere in the hotel and often we could not get any service in our room. and we were allocated time slots to eat which was fine with us. It is a pleasure for us to know that you have had a really good stay in Smy Puerto de la Cruz. And many more advantages... enjoy them all! There are more places to choose from in the Puerto de la Cruz area. For specific enquiries, we recommend calling ahead to confirm. The pools were great, the lower pool had a bar right next to it and you can also order snacks and sit outside there. bar! Claim your listing for free to respond to reviews, update your profile and much more. Are there any historical sites close to Smy Puerto de la Cruz? You can only access your trip information and Expedia Rewards points from the Expedia site you booked on. The rooms at the H10 Tenerife Playa are equipped with all the amenities you might need for a comfortable stay. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. 4Dreams Hotel Chimisay is located in Puerto de la Cruz. Room types may vary. Supermarkets, beaches all within a few 100 metered walking distance but be prepared for some big, steep hills! The main foyer of the hotel and the bar area Is very modern, clean and tidy.. we stayed on the 6th floor and had a pool view balcony room 632. Please note that the property is located on a pedestrian street in the city centre. {{lc.user.agencies.CompanyName}}. But we have 3 other children that didn’t travel with us on this occasion but could see it being an issue if they was. floor. I’d like to mention Phillipe who worked the pool bar during the day and the bar inside on an evening. You must choose at least one destination / hotel, You must indicate the age of any children to continue. Nice hotel. Its prodigious biodiversity, thanks to its volcanic origin and range of microclimates, makes the island of Tenerife a veritable paradise for nature lovers. What are some of the property amenities at Smy Puerto de la Cruz? To finish creating your account, please click the link we just sent to. I had a single room on the top floor with a large balcony with had great views of mount Teide. Please make the necessary changes to your search. Quite a few shops, bars and restaurants nearby if you venture out. There are 3 elevators - one was out of service for the entire time we were there with a notice posted on it on the ground floor that it was not working - wonder when it will be fixed!! Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge. See hotel location . Yes, dry cleaning and laundry service are offered to guests. Breakfast 7:30-8:30 - lunch 13:00-15:00 and dinner 19:00-20:00. In your search options you have set up a booking with children. We were told to leave early with no offer of a refund and had to pay for new flights home. (34) 922 38 32 11F (34) 922 38 37 91h10.tenerife.playa@h10hotels.com, Hotels in Spain, Europe and the Caribbean, Hotels in The Caribbean. It was like a different hotel on the floor!! Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Log into your Member’s Area with your Club H10 registration details: You only need your Club H10 card number to activate your online account, Log in to your agency/company Private Area, If you do not have an online account for managing your agency's bookings, please register and you will be able to manage them with multiple users, Welcome, Another criticism is with the drinks terminals.. it’s self service. All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. My only criticism is with the restaurant, we were all inclusive. I understand he had worked at the hotel for considerable amount of time. Book your hotel in Puerto de la Cruz and pay later with Expedia. Das Hotel allgemein. https://cmspro.h10hotels.com/ImagenesHotel/habitacionstandard.jpg?RenditionID=16. Response from Dirección H, Guest Relations Manager at Smy Puerto de la Cruz. Dear kimlou_91, Thank you very much for your wonderful feedback about our hotel. Food leaves a lot to be desired at supper with a lot of dishes that are overcooked, chicken done on a grill that is half cooked, dishes that are not labelled or not labelled correctly. Would love to have seen the rooms!? Very big resort, 3 different hotels, staff were not friendly, just fake smile and useless. Jams and marmalade have to be pumped out of a container and no peanut butter to be seen. Please check you have entered your email address correctly. Please see our partners for more details. There wasn’t a huge choice but I put this down to COVID restrictions. ¡Solo en la Web Oficial! The time was perfect for us. Resorts in Riviera Maya, Punta Cana and Jamaica, © H10 Hotels, C/ Numància, 185 - {0} 08034 Barcelona, Spain, 42 km from Las Cañadas del Teide National Park, Customer care (GMT+1)Monday to Friday from 10 am to 8 pmSaturdays from 10 am to 2 pm, All hotels in {{booking.hotelsList[booking.search.destinationIndex].Description}}, {{booking.DateService.getDayReduced(booking.search.dStart) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dStart) | uppercase}}, {{booking.DateService.getDayReduced(booking.search.dEnd) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dEnd) | uppercase}}, {{booking.search.getTotalAdultsWithSons()}} Guests, 2 adult pools (1 heated in winter), 1 children’s pool and Jacuzzi, Despacio Beauty Centre with sauna, Turkish bath, massage and body treatment service ($). https://cmspro.h10hotels.com/ImagenesHotel/Nueva-Terraza-Restuarante-2.jpg?RenditionID=16, ​The H10 Tenerife Playa offers its guests a full range of cuisine based on a selection of fresh produce and show cooking.​​. Burger, chicken wings or hotdog. Does Smy Puerto de la Cruz offer any business services? Puerto de la Cruz, Santa Cruz de Tenerife. The staff were all very friendly and helpful. You have to wear a face mask in the restaurant unless eating. It was nice and clean and the tv and air con etc were all working ok. I ate mostly salad and fruit at supper as I was not sure sometimes what was in the dishes especially when a sauce was put on it so preferred not to eat it. Réserver les meilleurs hôtels à Puerto de la Cruz sur Tripadvisor : consultez 32 032 avis de voyageurs, 26 759 photos, les meilleures offres et comparez les prix pour 124 hôtels à Puerto de la Cruz, Espagne. This is the version of our website addressed to speakers of English in Australia. The hotel is up on a hill so for seniors or anyone with a mobility issue it is not suitable unless you get a taxi everywhere - even to get the local bus you have to walk uphill. Hotel has a free shuttle to the waterfront but that does not run on Sundays and half day on Saturday and it only goes to the waterfront. The pool bar had very ltd options and no vegetarian choice in the all inclusive package. Book Smy Hotel Puerto de la Cruz, Puerto de la Cruz on Tripadvisor: See 1,517 traveller reviews, 1,319 candid photos, and great deals for Smy Hotel Puerto de la Cruz, ranked #35 of 83 hotels in Puerto de la Cruz and rated 3.5 of 5 at Tripadvisor. Find hotels and other accommodations near Risco Belle Aquatic Gardens, Sitio Litre Garden, and Taoro Park and book today. Are there opportunities to exercise at Smy Puerto de la Cruz? The choice of food in the restaurant was very mixed.. again not much vegetarian options. There are a few small shops and a small grocery store up the hill where we went to buy water but everything takes place down on the waterfront and it is way too far to walk down far less to walk back up hill. What are some restaurants close to Smy Puerto de la Cruz? And then they would turn it off in the morning and it would not be available until later in the afternoon. The food was good, different options every night and quite tasty. Lots to do and see. Toilets were always kept clean and disinfected. And the staff were extremely friendly and welcoming. There was quite a few steps down to the town but had benches & cafes to stop along the way, so wasn’t too bad to get up and down which we did several times a day. The soft drinks were not turned on, on a morning.. just juice (which was poor diluted out of a machine, not very nice) .. water or hot drinks. Facing the sea and Lago Martiánez, the H10 Tenerife Playa enjoys an outstanding location in Puerto de la Cruz, in northern Tenerife. Our room did not have a walk in shower so if you have a mobility issue you need to ask if they have accessible showers as we had a tub with a shower. Rooms with a view. The staff speaks multiple languages, including English, Spanish, and German. Which popular attractions are close to Smy Puerto de la Cruz? The Hotel Puerto de la Cruz is located in the residential area of La Paz of Puerto de la Cruz, with fantastic views towards the sea or towards Mount Teide. If you accept, the children will be removed from the booking, and only the number of adults will be taken into account. Which languages are spoken by the staff at Smy Puerto de la Cruz? You can see our list of hotels and destinations by clicking on the icon on the right. Other sights in the area include Loro Park. more. Appalling service all round. He was so friendly and always went above and beyond. I hope the hotel reads this review and explains the difference? Salad, potatoes or soup was the main choices. Had to speak to the reception about it several times and was told they would adjust the router! Hotels near Jardin de Orquideas de Sitio Litre. Does Smy Puerto de la Cruz have any great views? Yes, guests often enjoy the ocean view available here. Desde 93€ por noche. We would not stay here again if we came back to Tenerife. Puerto de la Cruz is known for its beaches and parks. We were on the 3rd floor with a balcony facing the ocean with lovely views but that is where it ended! What food & drink options are available at Smy Puerto de la Cruz? If you have mobility issues this isn’t the best hotel for you. We stayed in an end room on the 3rd. The hotel has full facilities that include large swimming pools, a wide range of dining options, two meeting rooms, an extensive programme of entertainment, the Despacio Beauty Centre and Privilege, Exclusive Rooms and Services. Yes, it offers wheelchair access and reduced mobility rooms. Are any cleaning services offered at Smy Puerto de la Cruz? Own or manage this property? Nearby attractions include Xwander (0.3 km), Jardin de Orquideas de Sitio Litre (0.2 km), and Anderson Gay Pub & Show Bar (0.3 km). Do not miss the chance to admire the beauty of this island, a unique experience thanks to its broad offer of activities. The dining room is only buffet and it is a free for all - first night we ate there two men nearly had a fight at the salad. Payments made by partners impact the order of prices displayed. We can't tell if you're a human or a bot. Staff are not very friendly at this hotel particularly in the dining room - almost makes you feel as if you are doing them a favour by eating there. I would avoid this hotel, the staff have absolutely no idea on customer service in these difficult times I would have thought that they would have showed some consideration for people with hidden health issues especially when a letter from a GP was presented. Conveniently located restaurants include Indian Crown Tandoori, Vinoteca Con Pasión, and Edelweiss. Expedia, Inc. is not responsible for content on external Web sites. I do eat meat occasionally but don’t eat seafood so was a little restricted with the choices. My wife and my 8 month old son travelled 22nd July - 5th August 2020. And the hot drinks were turned off at lunch time? Air conditioning was not available until March 1 - we arrived on February 26! Food on breakfast and dinner was almost the same. We offer a unique experience in Puerto de la Cruz with all the services and comforts you could need in a relaxed atmosphere that features stunning views, gardens and the best Mediterranean and international cuisine.Our mission is to make your dream holiday a reality. The selected hotel only admits bookings for adults. All of my criticism’s have been minor and we would definitely consider going here again. Again, I don’t want to knock the food just because I’m picky. Two Heritage of Mankind sites, 42 protected natural spaces and a National Park are but some of the delights that Tenerife has to offer. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Breakfast is a bit better but be aware that whatever is left from supper the night before will be on the hot buffet next morning - green beans, rabbit, cauliflower etc. All rights reserved. The hotel has full facilities that include large swimming pools, a wide range of dining options, two meeting rooms, an extensive programme of entertainment, the Despacio Beauty Centre and Privilege, Exclusive Rooms and Services. Members can access discounts and special features. The pool is nice but the deck chairs need to be replaced as they are yellow and appear to be dirty and some in need of repair. Room was big, not enough clean. This was our first time in the island of Tenerife. Save big on a wide range of Puerto de la Cruz hotels! The hotel enjoys a unique location in the tourist centre of Puerto de la Cruz, next to the Lago Martiánez saltwater pool complex, a creative projection by the architect César Manrique; and 25 minutes from Tenerife North Airport. {{lc.user.data.NombreCompleto}}, Welcome, 4Dreams Hotel Chimisay is just 950 metres from Martiánez Beach and a 10-minute walk from many bars and shops. At our hotels in Tenerife you can enjoy a day's shopping in the capital, an excursion to the Teide or take in one of the different shows held on the island. Overall, I’ve given 4/5 stars but few under different circumstances, (non COVID times) the hote would have been even better. The room was clean but quite small and very dilapidated. Discover the magic of Tenerife and enjoy an unforgettable stay at our elegant 5-star luxury hotel. We were one of the first to stay at the hotel post lock down from COVID 19. Kind Regards, Smy Puerto de la Cruz Hotel Manager, We stayed at this hotel for 2 weeks in February 2020. Das 4-Sterne-Hotel Puerto de la Cruz bietet sich für Paare und Familien auf der Suche nach einem unvergesslichen Bade-Urlaub an. Yes, guests have access to a pool during their stay. Overall impression is just not bad for sleep. Location was perfect. Continue your visit to www.tripadvisor.ca, Avenida Marques de Villanueva del Prado, 38400 Puerto de la Cruz, Tenerife Spain. We couldn’t get a coffee after we had eaten until we went to the pool bar. See more questions & answers about this hotel from the Tripadvisor community. We chose this destination due to the extremely low cases over the last few months and when we arrived it was clear to see why. Many travellers enjoy visiting Castillo de San Felipe (1.6 km), Bateria de Santa Bárbara (0.9 km), and Church of Our Lady of Conception (3.0 km). Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. El Hotel Marquesa, en Puerto de la Cruz (Tenerife), cuenta con modernas instalaciones como un gimnasio totalmente equipado, piscina exterior, la acogedora cafetería, el bar y su reconocido restaurante a la carta, donde podrás disfrutar de exquisitos platos muestra de los mejor de la cocina canaria e internacional Facing the sea and Lago Martiánez, the H10 Tenerife Playa enjoys an outstanding location in Puerto de la Cruz, in northern Tenerife. There is a snack bar out by the pool for food at lunch but we never used it. Beste Hotels in Puerto de la Cruz bei Tripadvisor: Finden Sie 58.154 Bewertungen von Reisenden, authentische Reisefotos und Top-Angebote für 124 Hotels in Puerto de la Cruz, Spanien. sol puerto de la cruz hotel puerto de la cruz, puerto de la cruz sol. © 2020 Expedia, Inc, an Expedia Group Company. We are looking forward to welcoming you again. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. The hotel was immaculately clean.. hand sanitizers on every wall.

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